ORDER DELIVERY

  1. Free Shipping Service for any purchase of $500 or more:
    1. SF Express (please state SF Code, district and your mobile phone number on shipping address column)
      Free Delivery Options as below:
      - EF Locker ➜ click to view
      - S.F. Stores ➜ click to view
      - Self Pick-up at Convenience Store or Service Center ➜ click to view
  2. Any order with spending less than $500:
    1. SF Express payment $30 (please state SF Code, district and your mobile phone number on shipping address column)
      Delivery Options as below:
      - EF Locker ➜ click to view
      - S.F. Stores ➜ click to view
      - Self Pick-up at Convenience Store or Service Center ➜ click to view
    2. Any order of $288 or more (free delivery via Post Office Registered Mail)
      Please fill in either of residential or business addresses. Post office takes 2 working days for processing and delivery
    3. Self-pick up in Kwai Hing Office
      Address:
      16/F,So Tao Centre, 11-15 Kwai Sau Road, Kwai Chung
      (Kwai Hing MTR Station exit A)
      (Monday to Friday: 9:30am - 12:30pm; 1:30pm - 5:30pm)
      Saturday, Sunday and Public Holidays : Closed
  3. We accept following payment methods:
    1. ATM or electronic transfer to
      Bank: HSBC
      Account No.: 747-049450-838
      Account Holder: Citykeys Limited
      Please send the bank receipt with your order number and contact detail to us at sales@citykeys.com.hk , by stating in the subject your order number for confirmation and delivery.
      Direct Bank Transfer via HSBC (Please note that service charge of $15—$20 will be levied between bank if transfer is made by other bank rather than HSBC)
    2. FPS email : sales@citykeys.com.hk
    3. PayPal
    4. Cash payment at Citykeys Kwai Hing Showroom
  4. Citykeys limited promises shipping goods within 2 working days after payment confirmed.
  5. Any orders will be confirmed by final decision of citykeys limited & payment confirmed.  Orders will be cancelled, and stock will not be hold if payment has not been received within 3 days!
  6. Please check “Shipping Address” & “Recipients’ Name” carefully before making an order. Citykeys limited will not be responsible for “Extending delivery time” & “Extra shipping charge” because of incorrect shipping address.