ORDER DELIVERY

  1. Free Shipping Service for any purchase of $500 or more:
    1. SF Express (Please note that $30 surcharge will be applied for residential address and business address in remote area. To avoid surcharge, please choose the below options and state SF code on shipping address column)
      Free Delivery Options as below:
      - EF Locker ➜ click to view
      - S.F. Stores ➜ click to view
      - Self Pick-up at Service Center ➜ click to view
      - Collect at 7-Eleven Convenience Store ➜ click to view
      - Collect at Circle K Convenience Store ➜ click to view
  2. Any order with spending less than $500:
    1. SF Express payment $22 (Please note that $30 surcharge will be applied for residential address and business address in remote area. To avoid surcharge, please choose the below options and state SF code on shipping address column)
      Delivery Options as below:
      - EF Locker ➜ click to view
      - S.F. Stores ➜ click to view
      - Self Pick-up at Service Center ➜ click to view
      - Collect at 7-Eleven Convenience Store ➜ click to view
      - Collect at Circle K Convenience Store ➜ click to view
    2. Free Shipping for any purchase of $200 or more (via Post Office Registered Mail)
      Please note that only applicable to residential and business addresses. Post office needs to take 3 working days for processing and delivery
    3. Self-pick up in Kwai Hing Office
      Address:
      16/F,So Tao Centre, 11-15 Kwai Sau Road, Kwai Chung
      (Kwai Hing MTR Station exit A)
      (Monday to Friday: 9:30am - 12:30pm; 1:30pm - 5:30pm)
      Saturday, Sunday and Public Holidays : Closed
  3. We accept following payment methods:
    1. ATM or electronic transfer to
      Bank: HSBC
      Account No.: 747-049450-838
      Account Holder: Citykeys Limited
      Please send the bank receipt with your order number and contact detail to us at sales@citykeys.com.hk , by stating in the subject your order number for confirmation and delivery.
      Direct Bank Transfer via HSBC (Please note that service charge of $15—$20 will be levied between bank if transfer is made by other bank rather than HSBC)
    2. FPS email : sales@citykeys.com.hk
    3. PayPal
    4. Cash payment at Citykeys Kwai Hing Showroom
  4. Citykeys limited promises shipping goods within 2 working days after payment confirmed.
  5. Any orders will be confirmed by final decision of citykeys limited & payment confirmed.  Orders will be cancelled, and stock will not be hold if payment has not been received within 3 days!
  6. Please check “Shipping Address” & “Recipients’ Name” carefully before making an order. Citykeys limited will not be responsible for “Extending delivery time” & “Extra shipping charge” because of incorrect shipping address.